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Myra Online Help Updated · 21 Aug 2026

Email address not verified

Description

After the login, the request Before continuing, could you verify your email address by clicking on the link we just emailed to you? If you didn't receive the email, we will gladly send you another. appears instead of the start page.

The error occurs as long as the email address of the account is not verified. Until it is verified, the views of the Myra DataHub stay locked.

Resolution

Proceed as follows to resolve the error:

  • Open the mailbox of the email address the account was created with.
  • Click on the verification link in the email.
  • If no email has arrived, check the spam folder and request the email again.
  • The start page Dashboard of the Myra DataHub opens.