Password expired¶

Description¶

Logging in fails. The login screen shows the message Password expired. Please reset your password by clicking Forgot your password?.

The error occurs when the validity period of the password has ended. In this state the password can no longer be used to log in.

Proceed as follows to resolve the error:

► Click on Forgot your password? in the login screen.
► Enter the Email address of your account.
► Click on the Reset password button.
↳ The message Request successful appears, and you receive an email with further instructions.
► Open the link in the email and set a new password.
➔ You can log in with the new password.

Note

A password that has been used before cannot be set again. In that case the message The given password has been used before. appears.