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Myra Online Help Updated · 21 Aug 2026

Getting the account information of a user account

Sends a GET request to the endpoint /users/{id}.

Description

The Get-User-Information request allows the user to request the account information of a user account of the organisation.

Requirements

Values of the request: User-ID {id}d}

Objects: none

Request

To request the account information of a user account, the User-ID {id} needs to be added to the path of the request.

As a result, the user gets an object UserVO with the requested information.

The object provides the following information:

Attributes Description Values
email The email address of the user account. string
login The login name that is the same as the email address. string
firstname The first name of the user. string
lastname The name of the user. string
organizationId The id of the organisation to which the user account is assigned. integer
organizationName The name of the organisation to which the user account is assigned. string
active Shows if this is an active user account or if the user account is inactive.
  • active
  • inactive
locked Shows if the user account is locked.
  • true
  • false
agent Shows if the user account has agent permissions for the assigned organisation.
  • true
  • false
tfaEnabled Shows if the user account has 2FA activated.
  • true
  • false
tfaRequired Defines if the user account is forced to activate 2FA.
  • true
  • false
roles An array with permission roles of the user account.
  • ADMINISTRATOR
  • USER
rootGroupRoles An array with information about group permissions of the user account.
  • ADMINISTRATOR
  • USER
sessions An array with one or more objects UserSessionVO with information about active sessions of the user account.
isIndirectCustomer Shows if the user account is a user account of a partner or a direct customer of Myra.
  • true
  • false
id The ID of the entry. integer
modified The last modification date in ISO 8601 format. string($date-time)
created The creation date in ISO 8601 format. string($date-time)

Example

Example response:

{
  "email": "string",
  "login": "string",
  "firstname": "string",
  "lastname": "string",
  "organizationId": 0,
  "organizationName": "string",
  "active": "active",
  "locked": true,
  "agent": true,
  "tfaEnabled": true,
  "tfaRequired": true,
  "roles": "ADMINISTRATOR",
  "rootGroupRoles": "ADMINISTRATOR",
  "sessions": "string",
  "isIndirectCustomer": true,
  "id": 0,
  "modified": "2026-01-01T00:00:00+00:00",
  "created": "2026-01-01T00:00:00+00:00"
}

Responses

The following responses are available:

STATUS CODE DESCRIPTION
200 The requested UserVO.
400 The request was unsuccessful. The request was invalid or information is missing.
401 The request has not succeeded because the user authentication was incorrect.
403 The request has not succeeded because the user does not have the right permissions.