Skip to content
Myra Online Help Updated · 21 Aug 2026

AI Assistant

Note

The AI Assistant is only available if the function is enabled for your organisation. Myra enables the function.

view_ki_assistent_EN

AI Assistant view

In the AI Assistant view, you ask questions about Myra in natural language. The AI Assistant answers the questions based on the Myra documentation and additionally retrieves the data of your account. The AI Assistant sees exactly the data you are authorised for.

You can also access the AI Assistant using the comments_icon icon in the top bar. The icon opens the AI Assistant in an area on the right-hand side of the page.

area_ki_assistent_panel_EN

AI Assistant on the right-hand side of the page

Note

The conversation is not saved. If you reload the page or leave the Myra App, a new conversation starts.

The following options are available:

Element Description
Suggested prompts Shows four prepared questions until you ask the first question. A click on a prepared question sends the question directly to the AI Assistant.
Your question Enables you to enter a question.NoteThe field is locked while the AI Assistant answers.
Ask Sends the entered question to the AI Assistant.NoteThe button is only active if the field contains a question and the AI Assistant does not answer.
Clear Discards the conversation and starts a new conversation.NoteThe button is only active if the conversation contains at least one question.
voice_icon Starts and ends a voice call with the AI Assistant.NoteThe icon is locked if the browser does not support a microphone or if the connection does not use HTTPS.

Asking a question

Proceed as follows to ask the AI Assistant a question:

  • ► Enter your question in the field under Your question.

    Note

    Alternatively, click on one of the prepared questions under Suggested prompts. The AI Assistant then receives the question directly.

  • ► Click on the Ask button or press the Enter key.

  • ↳ Your question appears in the conversation.
  • ➔ The AI Assistant builds the answer continuously in the conversation.

Note

The AI Assistant can make mistakes. Verify important information before you act on it.

Making a voice call

In a voice call, you speak your question. You do not enter the question. In a voice call, the AI Assistant answers the questions based on the Myra documentation only and does not retrieve any data of your account.

☑ The browser supports a microphone and the connection uses HTTPS.

Proceed as follows to make a voice call:

  • ► Click on the voice_icon icon.
  • ↳ The voice call starts. The Recording note appears and the words you speak appear in the field under Your question.
  • ► Speak your question.
  • ➔ The answer of the AI Assistant appears in the conversation.
  • ► To stop an answer, click on the Interrupt button.
  • ► To end the voice call, click on the voice_icon icon again.