SSO certificate invalid or expired

Description

Saving the SSO configuration fails. Depending on the cause, one of the following messages appears:

• Unable to process your certificate. Please provide a valid certificate. — the content cannot be read as a certificate.
• Your certificate is expired. Please provide a valid certificate. — the certificate is no longer valid.

Without a valid certificate of the identity provider, login via single sign-on cannot be set up.

Resolution

Proceed as follows to resolve the error:

• ► Download the current certificate from your identity provider.
• ► Check the expiry date of the certificate.
• ► Enter the certificate in the SSO Configuration tab, see section Set up SSO.
• ► Test the login, see section Testing SSO login.
• ➔ Login via single sign-on works.