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Myra Online Help Updated · 21 Aug 2026

Add custom error pages

Note

A valid HTML page must always be provided for a custom error page. Entries with missing HTML pages or HTML pages that lack a valid structure cannot be saved.

Note

Custom error pages can be assigned to individual subdomains of the corresponding domain. You can also assign multiple status codes to a single error page at once.

Proceed as follows to add a new custom error page for a domain:

  • Open the Custom error pages view, see Section Custom Error Pages.

  • Click on the Create new error page button.

  • The Create new custom error page view opens.

view_add_errorpage_EN

Create new custom error page view

  • Open the drop-down list under the Subdomains field.
  • Add subdomains using one of the following options:

    • Click on the checkboxes to the left of the subdomain names to select one or more specific subdomains.
    • Click on the checkbox to the left of All Subdomains to select all available subdomains.
  • Open the drop-down list under the Status code field.

  • Select all checkboxes to the left of the status codes for which you want to show an error page.
  • Add a custom error page using one of the following methods:

    • Uploading an HTML template:
      Click on the Upload File button and select the HTML template. Alternatively, drag and drop the HTML template into the corresponding field.

    • Copy HTML directly into the Content field:
      Copy your HTML code and paste it directly into the text field under Content.

  • Once the error page has been inserted, it can be viewed in the text field under Content.

    • Click on the preview_icon icon to open a preview of the error page.
    • Click on the size_icon icon to enlarge the text field below the content.
  • If necessary, modify the HTML code.

  • Click on the Create button.
  • The Custom error pages view opens and the custom error page appears in the list of all error pages.